The terms that apply when you engage Groove Inc for a Discovery Sprint, an Omega Document, or any related service.
Last updated 16 September 2026
These Terms of Business govern any engagement for brand engineering, Omega Document specification work, or related services with Staalbaek IT Dev ApS, trading as Groove Inc (“Groove Inc”, “we”, “us”), a company registered in Denmark under CVR no. 41564571, registered address Fynshovedvej 584, 5390 Martofte, Denmark. Groove Inc is VAT-registered in Denmark (moms) under this CVR number and is not separately VAT-registered in the UK.
By instructing us to begin a Discovery Sprint, an Omega Document build, or any other service described on this site, you (“the Client”) agree to these Terms.
We provide brand engineering and design-specification services, including the Discovery Sprint, the Omega Document (Essentials, Complete, and Environment tiers), Brand Architecture, Sustainability Certification Branding, and the Compliance & Content Retainer. The current scope and pricing for each service is published on our Solutions page and forms part of the quotation or engagement letter agreed with you before work begins; we do not repeat exact figures here so this page never falls out of date with what's actually on offer.
Most engagements open with a Discovery Sprint: a fixed-fee, time-boxed strategy step. If you proceed to an Omega Document tier afterwards, the Discovery Sprint fee is credited in full against that build. If you don't proceed, you keep the strategy work produced and no further fee is owed.
Fees are as agreed in your quotation or engagement letter, invoiced in the currency stated there. Groove Inc is VAT-registered in Denmark only; we are not UK VAT-registered, so no UK VAT is added to invoices. If you need confirmation of how this affects your own accounting, ask us before the engagement begins. Invoices are payable within the terms stated on the invoice; we reserve the right to pause work on overdue accounts.
If you are contracting with us as a consumer, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you a 14-day right to cancel a distance contract without giving a reason. Because our work is bespoke specification work produced to your own brand and brief, this right is lost once we begin work at your express request, with your acknowledgement that you lose the right to cancel once performance has started, or once a service has been fully performed. We will always ask for this acknowledgement explicitly before starting work on a consumer engagement.
Outside of that statutory right, cancellation terms for a specific engagement are as set out in your quotation or engagement letter.
Full ownership of the final approved deliverables (the Omega Document itself and any bespoke logo, pattern, or identity assets produced as part of it) transfers to you on receipt of payment in full. Until then, all work remains the property of Groove Inc. We retain the right to display completed work in our own portfolio and case studies unless you ask us in writing to keep a specific engagement confidential, which we will always honour.
We treat information you share with us about your business as confidential, and we won't disclose it to third parties except as needed to deliver the engagement or as required by law.
Our liability for any claim arising from an engagement is limited to the fees paid for that specific engagement, except for liability that cannot be excluded or limited by law, such as liability for death, personal injury, or fraud.
If something isn't right, contact us first at admin@grooveinc.uk so we can put it right directly. We don't currently belong to a certified alternative dispute resolution (ADR) scheme; if we can't resolve a complaint between us, UK consumers can seek guidance from Citizens Advice or their local Trading Standards service, or pursue a claim through the small claims track of the UK courts.
For clients based in the United Kingdom, these Terms, and any engagement entered into under them, are governed by the laws of England and Wales, and any dispute that cannot be resolved informally is subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time; the version in force for your engagement is the one published here at the time you instruct us. Material changes will be reflected in the "Last updated" date above.
Staalbaek IT Dev ApS, trading as Groove Inc
Fynshovedvej 584, 5390 Martofte, Denmark
CVR 41564571 · VAT-registered in Denmark
admin@grooveinc.uk · +45 3115 5327